This Privacy Policy explains how Sannidhi: Sacred Seeds of Yoga (“Sannidhi”, “we”, “us” or “our”) collects, uses, discloses and protects your personal data when you visit https://www.sannidhi.yoga, enrol in our online courses, use our student dashboard, subscribe to our newsletter, or otherwise interact with us. By using our website or services, you agree to the practices described in this Policy.
1. About Us & Scope
Sannidhi is an online yoga education initiative offering authentic yoga training and online classes. Our registered address is:
Sannidhi: Sacred Seeds of Yoga
29A B.L. Shah Road, Kolkata – 700054, West Bengal, India.
This Policy applies to our website, our online courses and programmes, the student dashboard through which courses are delivered, and our communications with you. It does not apply to third-party websites or services that we may link to, which are governed by their own privacy policies.
2. Information We Collect
a) Information you provide to us
- Identity and contact details: your name, email address, phone or WhatsApp number, country, and (where needed for correspondence or certificates) postal address.
- Account information: login credentials and profile details you create on our website or student dashboard.
- Enrolment and learning information: courses you choose, your preferences, progress and submissions.
- Payment information: billing details processed by our third-party payment gateway. We do not store complete card numbers on our own servers.
- Communications: the content of enquiry forms, emails, WhatsApp messages, and any testimonials or reviews you choose to share.
b) Information we collect automatically
- Technical data such as your IP address, browser type, device information, operating system and language.
- Usage data such as pages viewed, time spent, links clicked and referring URLs.
- Cookies and similar technologies (see Section 4), and approximate location derived from your IP address.
c) Information from third parties
- Confirmations from payment processors regarding your transactions.
- Information from our learning-management / student-dashboard provider that hosts your course access.
- Information from social-media platforms if you interact with our pages, and from analytics providers.
3. How We Use Your Information
We use your personal data to:
- create and manage your account and provide access to the courses you enrol in;
- process payments and issue receipts or invoices;
- deliver, personalise, maintain and improve our courses, website and student dashboard;
- respond to your enquiries and provide customer and technical support;
- send administrative messages, course updates and important notices;
- send newsletters and promotional content where you have subscribed or where otherwise permitted by law (you can opt out at any time);
- maintain the security and integrity of our services and prevent fraud or misuse;
- comply with our legal, regulatory, tax and accounting obligations; and
- establish, exercise or defend legal claims.
Where applicable law (including India’s Digital Personal Data Protection Act, 2023, and, for users in the EEA/UK, the GDPR) requires a lawful basis, we rely on one or more of: your consent; performance of a contract with you; our legitimate interests in operating and improving our services; and compliance with legal obligations.
4. Cookies & Similar Technologies
Cookies are small files placed on your device. We use essential cookies (needed for the site and dashboard to function), functional cookies (to remember your preferences), and analytics cookies (to understand how our website is used). We may also use marketing cookies where permitted.
Analytics and tracking tools currently in use: [list your tools here, e.g. Google Analytics]. You can control or delete cookies through your browser settings; disabling some cookies may affect how the website functions.
5. How We Share Your Information
We do not sell your personal data. We share it only as follows:
- Service providers and processors who help us operate, including website hosting, our student-dashboard / learning-management provider, payment gateways, email and communication tools, and analytics providers. They may process your data only to provide services to us and are required to protect it.
- Professional advisers such as accountants, auditors and lawyers, where necessary.
- Authorities, regulators or courts, where required by law or to protect our legal rights.
- A successor entity in connection with a merger, acquisition or reorganisation, subject to this Policy.
6. Third-Party Services & Links
Our website and student dashboard rely on third-party platforms (for example, the student-dashboard provider, payment gateways, video hosting and communication tools) and may contain links to third-party websites. Their handling of your data is governed by their own privacy policies. We are not responsible for the practices of third parties, and we encourage you to review their policies.
7. International Data Transfers
We are based in India and serve students around the world. Your personal data may be stored and processed in India and in other countries where our service providers operate, which may have data-protection laws different from those in your country. Where required, we take reasonable steps (such as contractual safeguards) to protect your data. By using our services from outside India, you consent to such transfers.
8. Data Security
We use reasonable technical and organisational measures designed to protect your personal data, including encryption in transit and access controls. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. You are responsible for keeping your account credentials confidential and for activity under your account.
9. Data Retention
We retain your personal data for as long as needed to provide our services, maintain your account, comply with our legal and tax obligations, resolve disputes and enforce our agreements. Enrolment and payment records may be retained for the period required under Indian law. When data is no longer required, we delete or anonymise it.
10. Your Rights
Depending on your location and applicable law, you may have the right to:
- access the personal data we hold about you and obtain a summary of how it is processed;
- request correction of inaccurate or incomplete data;
- request erasure of your data where permitted by law;
- withdraw consent where processing is based on consent;
- nominate another individual to exercise your rights in the event of death or incapacity (under India’s DPDP Act);
- data portability, and to object to or restrict certain processing (for users in the EEA/UK under the GDPR); and
- raise a grievance with us or with the relevant data-protection authority.
To exercise any of these rights, contact us using the details in Section 12. We may need to verify your identity before acting on a request. You can unsubscribe from marketing emails at any time using the link in those emails.
11. Children’s Privacy
Our services are intended for adults aged 18 and over. We do not knowingly collect personal data from children without the verifiable consent of a parent or legal guardian, as required by applicable law. If a minor wishes to enrol, a parent or guardian must do so and provide consent on their behalf. If you believe we hold a child’s data without appropriate consent, please contact us and we will take steps to delete it.
12. Grievance Officer / Data Protection Contact
In accordance with applicable Indian law, you may contact our Grievance Officer regarding this Policy or your personal data:
Mr Nilachal, Grievance Officer — Sannidhi: Sacred Seeds of Yoga
Email: enquiry@sannidhi.yoga · WhatsApp / Phone: +91 98316 11060
44, 1st Cross, Iyyanar Nagar, Pillaithottam, Puducherry – 605013, India
We aim to acknowledge and address grievances within the timeframes required by applicable law.
13. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the revised version on this page with a new “Last updated” date and, where appropriate, notify you of material changes. Your continued use of our services after changes take effect constitutes acceptance of the updated Policy.
14. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Sannidhi: Sacred Seeds of Yoga
29A B.L. Shah Road, Kolkata – 700054, West Bengal, India.
Email: enquiry@sannidhi.yoga
WhatsApp / Phone: +91 98316 11060
Website: www.sannidhi.yoga
